IT WAS A SUCCESSFUL YEAR FOR FIRST AMERICAN, AS OUR CORPORATION AND ITS OPERATING GROUPS MADE SOLID, STRATEGIC MOVES -- MOVES THAT FURTHERED OUR LEADERSHIP POSITION, AND OFTEN MADE NEWS.
JANUARY FEBRUARY FEBRUARY
First American opens a title office in Australia, becoming that nation's first title insurer. The title company introduces the EAGLE Policy. The policy, benefiting homeowners and lenders, is the first of its type in the nation. First American Trust Company becomes a direct participant with the Federal Reserve Bank, enabling the group to wire money directly into the bank's system while saving money for the company and its customers.
APRIL APRIL MAY
First American Financial issues and sells $100 million of trust preferred securities through First American Capital Trust I. First American Financial's first quarter operating profits exceed analysts' consensus expectations. First American acquires Strategic Mortgage Services (SMS), a leading provider of real estate information services to the mortgage and title industries. The acquisition brings with it more than 800 employees and an $85 million revenue base.
MAY JULY AUGUST
Duff & Phelps Credit Rating Co., (DCR), reaffirms First American Title's 'A-' rating, implying high claims-paying ability. First American Financial reports record-breaking second quarter revenues. First American Financial increases its dividend by 11 percent.
SEPT OCTOBER OCTOBER
First American Home Buyers Protection Corporation is licensed to sell its services in Utah, expanding its reach to eight states. Property Financial Appraisal Services (PFS) is acquired, greatly expanding First American's appraisal service presence in the Northeast. The purchase of Settlers Abstract in Philadelphia by First American Title strengthens the company's commercial business. In all, 22 offices nationwide are added by the title group in 1997.
OCTOBER OCTOBER NOVEMBER
A state-of-the-art call center is opened by the Home Warranty group, staffed with additional customer service representatives trained to respond rapidly to customer requests. First American Financial reports record-breaking third quarter revenues and net income. An independent customer survey, commissioned by First American, prompts the Real Estate Information Services group to establish marketing systems that mirror the way customers use their services.
DECEMBER DECEMBER DECEMBER
A joint venture between First American and Experian is formed. The merged operations join the nation's largest provider of real estate-related data with the leading provider of real estate-related financial and information services. First American Financial declares a 3-for-2 stock split. First American becomes the first to establish title insurance operations in the Republic of Ireland.



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