The First American Corporation / Annual Report 2001




real estate information and services


      Last year’s explosive real estate sales and refinance market provided a showcase for First American’s superior technology and strategic client services. Remarkable revenue, profit, and market-share successes were reported by our Mortgage Information Services and Database Information and Services groups, which deliver high-technology solutions to mortgage, real estate, and other industries’ professionals.

These groups produced operating revenues of $723.8 million in 2001, a year-to-year increase of 30 percent, and income before income taxes and minority interests of $184 million, more than three times the prior year’s results.

This business segment started 2001 with a 26 percent first-quarter increase in revenues over first-quarter results for 2000. The revenue gain, well ahead of the rise in expenses, powered a nearly tenfold increase in profits for that period, from $2.8 million to $27.5 million. As refinance activity continued to grow and close attention was paid to expense controls, 2001 ended as this segment’s best-ever profit year.

The Mortgage Information Services group, combined with the Title Company, position First American as the first to provide lenders with complete mortgage loan origination, escrow closing, loan servicing, and default management services. The database products and services provided by this segment bring powerful information tools to our markets and supply data used to fuel other First American businesses.

 MORTGAGE INFORMATION SERVICES

First American companies offering mortgage loan origination, escrow closing, loan servicing, and default management products again recorded market-share gains in 2001. Increased efficiencies that improved workflow and response times played a pivotal role in bringing on new clients. This group also benefited in 2001 from a robust real estate and refinance market. The strength and proven products of this group’s
companies, most of which rank first or second in their fields, have led to long-lasting relationships with many of the nation’s largest mortgage lenders.

The group continued a strategy implemented in 2000 to provide core products in packages that bring “one-stop” convenience and efficiency to lenders. These packages increase crossselling opportunities and are responsible for much of the group’s market-share gain.