Contact Us

If you are a Lender or Servicer, please call customer service

Customer Service
Hours of Operation
7:00 am to 7:00 pm CST
Phone Number: 1.800.873.4532
Email Address: caservice@firstam.com

Vendors, phone calls are not accepted.

FAFS will only take written inquiries from vendors. Please follow the instructions provided on the Business Inquiry page to reach FAFS. Click here to be redirected to the Business Inquiry page.

FAFS Executive Team

Paul Dauterive
President and CEO
Email Address: pdauterive@firstam.com

Mark Velazquez
Vice President of Operations
Email Address: mavelazquez@firstam.com

Alfred Minisee
Vice President of Client Services
Email Address: aminisee@firstam.com