Business Process Outsourcing (BPO)
First American’s business process outsourcing (BPO) solutions leverage the experience, products and technology of our family of companies to make time/labor-intensive processes faster and more cost effective. Our solutions for the mortgage, real estate and financial services industries can deliver faster closings, streamlined loan servicing and default management and more efficient back-office legal service processing.
Through customized domestic/offshore configurations, scalable staffing support and certified security, you can cut staffing/training costs, get fast/accurate results and concentrate your resources on growing your business.
Business Process Outsourcing – Our Philosophy
First American Mortgage Business Process Outsourcing (MortgageBPOSM) delivers faster closings by combining Six-Sigma process improvement methodologies with flexible shore locations, on-demand staffing solutions, and global technology development and support.
Back Office Loan Production
Automating your back office processing functions reduces turn times to a fraction of the current average. This provides increased productivity by removing repetitive data entry and QC functions so you can refocus your staff on core competencies such as borrower contact and underwriting.
ARM Audit and Repair
First American’s ARM Audit Solution is a comprehensive, outsourced ARM auditing process that uses a combination of flexible technology and accurate, efficient data entry teams to provide rapid, cost-effective ARM audit and repair for portfolios of any size.
Data Entry Outsourcing – Field Services
First American can provide back office data entry outsourcing to help you reduce processing costs, improve turn times and significantly boost your bottom line. Outsourcing your field services with First American maximizes your productivity and allows you to refocus your resources on growing your business.
GFE/HUD-1 Audit for RESPA
A component of First American’s RESPA compliance solution, the GFE/HUD-1 Audit is a comprehensive, outsourced, back-end solution that uses automated rules and efficient, accurate data entry teams to provide fast, cost-effective comparisons of the GFE and final HUD.
Legal Services - LegalBPO
Legal Business Process Outsourcing (LegalBPOSM) produces fast and cost effective back-office legal processes by leveraging the vast experience, products and technology of First American—providing you and your customers with the best possible results.
Origination - MortgageBPO
First American Mortgage Business Process Outsourcing (MortgageBPOSM) delivers faster closings by combining Six-Sigma process improvement methodologies with flexible shore locations, on-demand staffing solutions, and global technology development and support.
Servicing and Default - MortgageBPO
First American Mortgage Business Process Outsourcing (MortgageBPOSM) makes loan servicing and default management more streamlined and cost effective— providing you and your customers with optimal results.