Contact Us
Find an Office

Lucy Roman

Proudly serving Incline Village/Crystal Bay.

Lucy Roman is First American's Marketing Executive for the North and East side of Lake Tahoe, covering Incline Village and Crystal Bay. Having worked in marketing with the local realtors since her move to Tahoe in 1992 from Southern California, she is known for her knowledge of the area and the market, her professionalism and willingness to go the extra mile to help others succeed. She believes that knowledge is power and makes it her goal to empower agents with education, information and technology. A former language teacher, she is also fluent in German. Lucy has been very active in the community, having served on the board of the Lions Club, ICAN Run, AAUW, and Kids and Horses as well as volunteering her time to many other non-profits in the area.

She and her other half, John Cook, love to travel, entertain and share the beauty of Tahoe with their friends and family from out of the area. They spend their free time enjoying the great outdoors with their two dogs, Cinder and Brandy, and love to camp, hike, ski, snowshoe and kayak.

What is Title Insurance? (Video)


myFirstAm™ (Video)


Peace of Mind (Video)

First American Title
940 Southwood Boulevard
Suite 203
Incline Village, NV 89451
Get Driving Directions

Helpful Links

Below are a selection of links that I think you will find useful. Please note that some of these links are to third-party websites and First American cannot guarantee the accuracy of content contained on third-party sites.


Was this page helpful?
Thanks for the info!
Share Contact us

Give Feedback

  • Issues with a First American Product or Service
    • Home Warranty
      • Tell Us About Your Experience
      • Start a Claim
      • Request a Quote
    • Title Insurance, Escrow or Settlement Services
      • Tell Us About Your Experience
      • Submit a Claim
    • Home Insurance
      • Tell Us About Your Experience
      • Start a Claim
  • Issues with a First American Website
    • Reset a Password
      • FASTWeb
      • myFirstAm
      • AgentNet
    • Report a Website Problem
Print Font Size A A A

Help Desk Info and Sign In FAQ's

Help Desk

Phone: 1-866-593-9069

Frequently Asked Questions

Q: I forgot my Username. What do I do?

A: Please select the "Forgot Username" link on the sign-in page or click here to have your username emailed to you.

Q: I forgot my Password. What do I do?

A: Due to security restrictions, we cannot email your password to you. Please select the "Forgot Password" on the sign-in page or click here to reset your password.

Q: How do I get a myFirstAm account?

A: To request a myFirstAm account, please select the "Sign Up" link on the sign-in page. Fill out the form and select "Register Now."
If you have a sales rep "Approval Code," enter it, then select "Register Now" to get your username and temporary password via email for instant access.
If you do not have an approval code, select the name of your First American sales representative and then click "Register Now." Your sales rep will follow up on your request.

Q: I need additional help. Who can I contact?

A: Please contact our Help Desk at 1-866-593-9069 or at

Visit a Different Location

Find an Office Use My Location

Please enter a valid zip.



Office Contact Info

Saved Office Info

Driving Directions

Email This Page

Please Contact Me

Visit a State Website