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Please Rate Your First American Experience


First American Title is dedicated to providing unmatched customer service to our clients and welcomes your feedback on our performance. Kindly complete the survey on your experience with First American Title. We will promptly respond to any questions and/or concerns you may have.

Please rate your overall experience with First American Title:

1. Your experience with First American Title from initial contact to closing.
Poor Fair Good Very good Excellent N/A
2. Your Escrow Officer promptly returned your phone calls and/or emails.
Poor Fair Good Very good Excellent N/A
3. Your Escrow Support Staff promptly returned your phone calls and/or emails.
Poor Fair Good Very good Excellent N/A
4. If you had questions, your Escrow Officer provided clear, well-informed answers.
Poor Fair Good Very good Excellent N/A
5. If you had questions, the Escrow Support Staff provided clear, well-informed answers.
Poor Fair Good Very good Excellent N/A
6. The First American Title staff was friendly and helpful.
Poor Fair Good Very good Excellent
7. The likelihood you will do repeat business with First American Title.
Poor Fair Good Very good Excellent

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Help Desk Info and Sign In FAQ's

Help Desk

Phone: 1-866-593-9069
Email: myfirstam.support@firstam.com

Frequently Asked Questions

Q: I forgot my Username. What do I do?

A: Please select the "Forgot Username" link on the sign-in page or click here to have your username emailed to you.

Q: I forgot my Password. What do I do?

A: Due to security restrictions, we cannot email your password to you. Please select the "Forgot Password" on the sign-in page or click here to reset your password.

Q: How do I get a myFirstAm account?

A: To request a myFirstAm account, please select the "Sign Up" link on the sign-in page. Fill out the form and select "Register Now."
If you have a sales rep "Approval Code," enter it, then select "Register Now" to get your username and temporary password via email for instant access.
If you do not have an approval code, select the name of your First American sales representative and then click "Register Now." Your sales rep will follow up on your request.

Q: I need additional help. Who can I contact?

A: Please contact our Help Desk at 1-866-593-9069 or at myfirstam.support@firstam.com.

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