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Customer Service

Our Customer Service Department is dedicated to providing clients with accurate, timely and useful market information. First American Title obtains data from local jurisdictions, state and federal entities, and private sources to ensure that all of our data is extremely comprehensive. Some common products are detailed below. Additional customized products can always be requested by contacting a Business Development Representative or our Customer Service Team.

Property Reports

We have designed a series of property reports to assist with every stage of a property’s transfer; from the basic gathering of information to reports that will help secure a listing, marketing a property and a report that will assist in the development of a property.

  • List Kits / Trios
  • Comprehensive Market Profiles (CMP)
  • Enhanced Property Profiles (EPP)
  • Property Development Profiles (PDP)

Market Reports

We have significant market tracking resources and have capitalized on those to provide useful reports that will assist real estate professionals and their clients to understand and assess their local markets. Some of the reports include:

 

Residential Reports

  • Listed / Sold Reports
  • Pre-Foreclosure Trends
  • Negative Equity Reports
  • Distressed Sales Reports
  • Subdivision Sales Reports

 

Builder Reports

  • Vacant Lands Reports
  • Building Permit Reports
  • Top Builder Reports

 

Commercial Reports       

  • Commercial Vacant Lands Reports
  • Commercial Building Permit Reports
  • Subdivision Sales Reports
  • Recorded Subdivisions

 

GIS and Mapping Services

We have developed a number of standardized maps and web applications to assist real estate professionals, builders, developers and investors. Furthermore, we can create custom maps and state of the art GIS applications to suite a specific need, buyer or seller. Standard maps and GIS apps include:

  • Individual Property Maps
  • Subdivision Maps
  • School District Maps
  • City / County Maps
  • Zoning Maps
  • Vacant Lands Maps
  • Building Activity Maps
  • Virtual Tours

 

In addition to the above mentioned products, we are able to assist other property research and prospecting needs such as: Easement Searches, Comparable Sales, CC&Rs, Subdivision and Partition Plats, Demographic Information, School Information, Farm Reports, Labels and Calculators.

For assistance, please contact your Business Development Representative or the Customer Service Team at: 541-382-4201 or cs.deschutes.or@firstam.com.

Lastly, if you have not already done so, contact a Business Development Representative to gain access to myFirstAm™ which provides 24-hour, on-line and mobile property research information with hyperlinks, tracking of escrows / titles, status updates and notifications (via email or text), calculators, closing anniversary date reminders, maps, comparable sales and more!

Links


Call

541.382.4201

Email a Product Specialist

cs.deschutes.or@firstam.com

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