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Agent Service Center (ASC)

The Agency Service Center (ASC) is the “single point of contact” for all Agency related product and service questions. Staffed by highly trained knowledgeable professionals with exceptional customer service skills, the Agency Service Center is ready to offer support and answer your questions today!  Whenever there is a question or issue they cannot resolve, the ASC will escalate the concern to a specialist within the Division or to a contact in the Agent’s home state.

The ASC is a proactive support center for managing requests or answering questions regarding the following products and services:

  • Streamline ASP
  • Closing Tracker
  • SOAR
  • FASTWeb
  • National Agency/ Divisional Agency
  • AgentNet
  • FRED
  • Jumpstart ( FastSearch)
  • ESP


The Agency Service Center’s single point of contact toll free number is (866) 701-3361 or you may email the ASC at agencysupport@firstam.com.

For more information, please contact your local First American agency representative

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