The First American Corporation Expands Business Process Outsourcing Solutions for Mortgage Industry
—New Solutions Offer Customizable Domestic and Offshore Combinations, On-Demand Staffing and Technology Development—
October 9, 2007, SANTA ANA, Calif.
The First American Corporation (NYSE:FAF), America’s largest provider of business information, today announced the release of MortgageBPOSM, a new business process outsourcing solution that combines flexible domestic and offshore configurations, scalable staffing options and technology development support for cost-effective mortgage processing.
The new solution is part of First American’s overall global Business Process Outsourcing (BPO) service offerings and it aggregates the expertise developed across core First American companies to offer flexible and comprehensive domestic and offshore outsourcing solutions to originators, servicers, default managers, insurers and investors.
“Flexibility, choice and the combined resources of The First American Family of Companies form the key benefits of MortgageBPO,” said Dennis Gilmore, chief operating officer of The First American Corporation. “Through MortgageBPO, our clients now have expanded choices to successfully take on-demand action to meet their strategic initiatives. By offering customizable domestic services and global offshore capabilities, we are able to provide the exact blend of resources to meet each client’s unique needs.”
MortgageBPO addresses specific client needs through a series of new services, including:
- FlexStaffSM – Scalable, efficient, just-in-time staffing to address changes in volume. Professional, educated and experienced staff ensures business integrity and immediate implementation eliminates any interruptions in business flow due to changes in client business volumes.
- FlexShoreSM – Customizable shore location configurations that can combine domestic and offshore operations to deliver flexible timezone, language and product options.
- FlexITSM – Developmental technology support to assist clients with realizing the full advantages of MortgageBPO.
“By utilizing consultative expertise focused on improving client productivity and synchronizing resources, MortgageBPO offers our customers the ability to more cost effectively adjust to market changes throughout all business cycles, thereby maximizing competitive advantage,” said Barry Sando, president of First American’s Mortgage Information Services Group. “MortgageBPO is First American’s global mortgage outsourcing solution for global business.”
For additional information on MortgageBPO, please contact Lisa Dupree at (888) 303-0766.
About First American
The First American Corporation (NYSE: FAF), a FORTUNE 500® company that traces its history to 1889, is America’s largest provider of business information. First American combines advanced analytics with its vast data resources to supply businesses and consumers with valuable information products to support the major economic events of people’s lives, such as getting a job, renting an apartment, buying a car or house, securing a mortgage and opening or buying a business. The First American Family of Companies, many of which command leading market share positions in their respective industries, operate within five primary business segments, including: Title Insurance and Services, Specialty Insurance, Mortgage Information, Property Information and First Advantage. With revenues of $8.5 billion in 2006, First American has approximately 2,100 offices throughout the United States and abroad. More information about the company and an archive of its press releases can be found at www.firstam.com.