ACI™ Introduces SureStep® Mobile, an Advanced Appraisal Data Collection and Order Management Solution

December 5, 2023, Santa An, Calif.

ACI, a leading provider of workflow solutions for the valuation industry for nearly 40 years and a member of the First American (NYSE: FAF) family of companies, today introduced SureStep® mobile, the most comprehensive appraisal inspection solution in the market. Through the applications and tools housed within ACI SureStep mobile, appraisers can conduct a full inspection onsite from their smartphone or tablet, including capturing photos, completing sketches, collecting property data, and analyzing research, which helps eliminate paperwork and manual data entry. Available for both iOS and Android devices, SureStep mobile also helps appraisers more effectively manage calendars and active orders by displaying all assignments and their status in one place and providing driving directions to appointments with a single touch.

“SureStep mobile helps appraisers stay in the field longer, providing the information needed to scope and quote new assignments from anywhere, so they can complete more appraisals in a day,” said Jeremy Staudenmaier, general manager at ACI. “Efficient data collection during an inspection is vital and appraisers that can conduct their business in the field gain an advantage over their competition. SureStep mobile is more than a data collection application, it’s a digital appraisal assistant designed to eliminate many of the manual tasks in the appraisal process, reducing inspection times while improving reliability.” 

With SureStep mobile, appraisers automatically receive First American’s comprehensive public records data for the subject property, along with aerial and street-view imagery. In addition, all completed inspections are seamlessly imported directly into ACI’s flagship software, ACI Report™ to further reduce the need for manual data entry. Work files are thoroughly documented within SureStep mobile to comply with regulatory requirements through complete digital inspection reporting as well.

SureStep mobile is the latest innovative technology from ACI, reflecting the company’s commitment to help appraisers remain at the forefront of the digital transformation of the appraisal profession. SureStep mobile is the first release of a broader set of foundational ACI products designed to redefine how appraisers leverage technology and engage with their customers.

For additional information about ACI and SureStep mobile, visit

About ACI

ACI specializes in creating innovative workflow solutions for real estate appraisers, appraisal management companies and financial institutions. Backed by analysis-driven tools and industry expertise, ACI’s cloud-based and enterprise software applications empower stakeholders with a streamlined approach to managing forms, rules and data, while operating with audit-ready transparency and compliance. Through visionary leadership and dedication to client service, ACI has served as a reliable and driving force in the valuation industry for nearly 40 years. ACI is a member of the First American (NYSE: FAF) family of companies. For more information, visit 

About First American

First American Financial Corporation (NYSE: FAF) is a premier provider of title, settlement and risk solutions for real estate transactions. With its combination of financial strength and stability built over more than 130 years, innovative proprietary technologies, and unmatched data assets, the company is leading the digital transformation of its industry. First American also provides data products to the title industry and other third parties; valuation products and services; mortgage subservicing; home warranty products; banking, trust and wealth management services; and other related products and services. With total revenue of $7.6 billion in 2022, the company offers its products and services directly and through its agents throughout the United States and abroad. In 2023, First American was named one of the 100 Best Companies to Work For by Great Place to Work® and Fortune Magazine for the eighth consecutive year and was named one of the 100 Best Workplaces for Innovators by Fast Company. More information about the company can be found at

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