Carol E. Willoughby, Esq.

Carol E. Willoughby, Esq.

Carol E. Willoughby, Esq.

VP, Regional Underwriting Director, New England Region

6 Loudon Road

Suite 406

Concord, NH 03301




A knowledgeable title professional with over 34 years of legal and title industry experience, Carol uses her expertise and knowledge to provide underwriting guidance and assistance to our valued agents. Her responsibilities also include coordinating underwriting operations in five New England states to create a uniform approach to addressing issues that affect our agents and acting as a liaison to Home Office underwriting to create efficiencies of operation streamlining of communications.

Carol joined First American in 2004 as New Hampshire State Counsel and was promoted to New England Regional Counsel in 2016. Her background also includes working for a New England-based law firm specializing in commercial real estate transactions, title litigation, and title insurance defense. Carol is an experienced commercial underwriter and regularly works on local and large multi-state transactions. She has participated extensively as a lecturer on title insurance and real estate topics for continuing legal education programs and is a former adjunct professor at the University of New Hampshire School of Law.

Carol graduated from Rivier College with a Bachelor of Science in paralegal studies and received her Juris Doctor, magna cum laude, from the Lesar School of Law at Southern Illinois University. She is a member of the New Hampshire Bar Association, the Real Estate Bar Association of Massachusetts, and admitted to the U.S. District Court for the District of New Hampshire.  Committed to the development of First American’s underwriting team, she supports First American’s internal underwriting development programming as a faculty member of its Excellence in Underwriting program, and as a member of the steering committee for the Company’s unique Bridge Underwriting Program.  Carol was a member of First American’s 2017 Women in Leadership program, and received the 2020 DPK Circle of Excellence Award in recognition of her outstanding contributions to the growth of First American Title.

Every day First American delivers timely, accurate information with expertise and integrity while adhering to the highest standards of financial stability and professional responsibility. Becoming an agent of First American gives you the necessary tools to be successful in this ever-changing real estate market. Please contact Carol today to find out how First American’s nationwide strength, local expertise and friendly service can work for you.

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