Contact Us
Find an Office

Darlene LaCotti

Santa Clara County Area Manager

Darlene has been in the escrow and title insurance industry for the past 30 years.  She joined First American in 1995 and has served in various leadership roles.  The first 12 years with First American she managed the Los Altos Branch while handling a successful escrow desk with Top Producers in the area.  Concentrating on mentoring and working closely with her employees, she developed their skills and helped them to achieve their career goals of becoming Escrow Officers and Branch Managers.

Darlene was promoted to Operations Manager in 2007.  She successfully accomplished operational improvements, aligned divisional goals, met company expectations and helped teams to perform to their highest ability. 

In 2015, Darlene took on her current role as the Area Manager.  Her passion and goal is to develop our employees and future Leaders, improve the customer experience, operate efficiently and profitably to contribute to the success of company. 

What is Title Insurance? (Video)


Service Area

Areas of Service: Santa Clara County
1737 N. First Street
Suite 125
San Jose, CA 95112
Get Driving Directions

Helpful Links

Below are a selection of links that I think you will find useful. Please note that some of these links are to third-party websites and First American cannot guarantee the accuracy of content contained on third-party sites.


Was this page helpful?
Thanks for the info!
Share Contact us

Give Feedback

  • Issues with a First American Product or Service
    • Home Warranty
      • Tell Us About Your Experience
      • Start a Claim
      • Request a Quote
    • Title Insurance, Escrow or Settlement Services
      • Tell Us About Your Experience
      • Submit a Claim
    • Home Insurance
      • Tell Us About Your Experience
      • Start a Claim
  • Issues with a First American Website
    • Reset a Password
      • FASTWeb
      • myFirstAm
      • AgentNet
    • Report a Website Problem

Help Desk Info and Sign In FAQ's

Help Desk

Phone: 1-866-593-9069

Frequently Asked Questions

Q: I forgot my Username. What do I do?

A: Please select the "Forgot Username" link on the sign-in page or click here to have your username emailed to you.

Q: I forgot my Password. What do I do?

A: Due to security restrictions, we cannot email your password to you. Please select the "Forgot Password" on the sign-in page or click here to reset your password.

Q: How do I get a myFirstAm account?

A: To request a myFirstAm account, please select the "Sign Up" link on the sign-in page. Fill out the form and select "Register Now."
If you have a sales rep "Approval Code," enter it, then select "Register Now" to get your username and temporary password via email for instant access.
If you do not have an approval code, select the name of your First American sales representative and then click "Register Now." Your sales rep will follow up on your request.

Q: I need additional help. Who can I contact?

A: Please contact our Help Desk at 1-866-593-9069 or at