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PayoffAssist is a useful, reliable, and up-to-date tool that aims to help professionals in locating lenders. Changes to lender names, phone numbers and addresses can lead to hours of searching for the correct lenders, departments and contact numbers for the loans you are paying off or need to clear from title. puts a stop to endless searching. With our database of thousands of mortgage lenders and services, all the information you need is at your fingertips. With as little information as the lender’s name, our database will provide key information such as:

  • Successor / name change information
  • Current phone numbers and fax numbers for the mortgage department
  • Mailing addresses
  • Payoff policies and fees

Constantly updated by our staff, provides the most recent information available. Whether you’re looking for the right lender to pay off an existing loan or need to track down the successor for a loan still outstanding on title, look no further than

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Help Desk Info and Sign In FAQ's

Help Desk

Phone: 1-866-593-9069

Frequently Asked Questions

Q: I forgot my Username. What do I do?

A: Please select the "Forgot Username" link on the sign-in page or click here to have your username emailed to you.

Q: I forgot my Password. What do I do?

A: Due to security restrictions, we cannot email your password to you. Please select the "Forgot Password" on the sign-in page or click here to reset your password.

Q: How do I get a myFirstAm account?

A: To request a myFirstAm account, please select the "Sign Up" link on the sign-in page. Fill out the form and select "Register Now."
If you have a sales rep "Approval Code," enter it, then select "Register Now" to get your username and temporary password via email for instant access.
If you do not have an approval code, select the name of your First American sales representative and then click "Register Now." Your sales rep will follow up on your request.

Q: I need additional help. Who can I contact?

A: Please contact our Help Desk at 1-866-593-9069 or at

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First American Title Insurance Company announced that Barbara P. Burke, PhD, Esq., has joined the company as legal program manager.
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