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Agent Service Center (ASC)

The Agency Service Center (ASC) is the “single point of contact” for all Agency related product and service questions. Staffed by highly trained knowledgeable professionals with exceptional customer service skills, the Agency Service Center is ready to offer support and answer your questions today! Whenever there is a question or issue they cannot resolve, the ASC will escalate the concern to a specialist within the Division or to a contact in the Agent’s home state.

The ASC is a proactive support center for managing requests or answering questions regarding the following products and services:

Streamline ASP
Closing Tracker
SOAR
FASTWeb
National Agency/Divisional Agency
AgentNet
FRED
Jumpstart (FastSearch)
ESP

The Agency Service Center’s single point of contact toll free number is (866) 701-3361 or you may email the ASC at agencysupport@firstam.com.

For more information, please contact your local First American agency representative.

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Help Desk Info and Sign In FAQ's

Help Desk

Phone: 1-866-593-9069

Email: myfirstam.support@firstam.com

Frequently Asked Questions

Q: I forgot my Username. What do I do?

A: Please select the "Forgot Username" link on the sign-in page or click here to have your username emailed to you.

Q: I forgot my Password. What do I do?

A: Due to security restrictions, we cannot email your password to you. Please select the "Forgot Password" on the sign-in page or click here to reset your password.

Q: How do I get a myFirstAm account?

A: To request a myFirstAm account, please select the "Sign Up" link on the sign-in page. Fill out the form and select "Register Now."
If you have a sales rep "Approval Code," enter it, then select "Register Now" to get your username and temporary password via email for instant access.
If you do not have an approval code, select the name of your First American sales representative and then click "Register Now." Your sales rep will follow up on your request.

Q: I need additional help. Who can I contact?

A: Please contact our Help Desk at 1-866-593-9069 or at myfirstam.support@firstam.com.

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First American Title Insurance Company makes no express or implied warranty respecting the information presented and assumes no responsibility for errors or omissions.
First American, the eagle logo, and First American Title are registered trademarks or trademarks of First American Financial Corporation and/or its affiliates.


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Agent Service Center (ASC)

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Help Desk Info and Sign In FAQ's

Q: I forgot my Username. What do I do?

Q: I forgot my Password. What do I do?

Q: How do I get a myFirstAm account?

Q: I need additional help. Who can I contact?

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