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Contact Us

Aiea Branch
98-1005 Moanalua Rd., #841
Aiea, HI 96701
Tel: 808.487.5100

Downtown Honolulu Branch
700 Bishop Street, #110,
Honolulu, HI 96813
Tel: 808.206.8420

East Honolulu Branch
820 West Hind Drive, #1231
Honolulu, HI 96821
Tel: 808.638.4917

Kakaako Branch
1177 Kapiolani Boulevard
Honolulu, HI 96814
Tel: 808.536.3866

Kapolei Branch
338 Kamokila Blvd. #208
Kapolei, HI 96707
Tel: 808-664-6050

West Oahu Branch
94-673 Kupuohi Street, #C206
Waipahu, HI 96797
Tel: 808.792.4980

Windward Oahu Branch
970 North Kalaheo Avevenue, #C113
Kailua, HI 96734
Tel: 808.664.6730

Customer Service

For additional information please contact our Customer Service Department at (808) 536-3866 or (800) 842-0835 or e-mail us at

Job Opportunities:

Please visit our Careers page to view current job opportunities

Sales Team

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Help Desk Info and Sign In FAQ's

Help Desk

Phone: 1-866-593-9069

Frequently Asked Questions

Q: I forgot my Username. What do I do?

A: Please select the "Forgot Username" link on the sign-in page or click here to have your username emailed to you.

Q: I forgot my Password. What do I do?

A: Due to security restrictions, we cannot email your password to you. Please select the "Forgot Password" on the sign-in page or click here to reset your password.

Q: How do I get a myFirstAm account?

A: To request a myFirstAm account, please select the "Sign Up" link on the sign-in page. Fill out the form and select "Register Now."
If you have a sales rep "Approval Code," enter it, then select "Register Now" to get your username and temporary password via email for instant access.
If you do not have an approval code, select the name of your First American sales representative and then click "Register Now." Your sales rep will follow up on your request.

Q: I need additional help. Who can I contact?

A: Please contact our Help Desk at 1-866-593-9069 or at