First American Update

We have restored regular communications channels, including email, so we will no longer post updates on this page. Going forward, please reach out to your First American representative for any additional information.

First American’s digital solution for commercial real estate transactions, ClarifyFirst, is back online.

First American’s IgniteRE platform for residential real estate professionals is back online.

First American Exchange Company’s websites FirstExchange.com, InvestEagle.com, and 1031Service.com are back online.

First American’s network, including our employee email system, has been restored. This development allows us to resume communication through our standard business channels. Going forward, please reach out to your First American representative for any additional information.

First American Trust is online and operational and is fully able to securely send and receive wires.

First American's PRISM marketing and automation toolkit for title agents is back online.

First American's AgentNet platform for title agents is back online.

First American has filed an update with the Securities and Exchange Commission. The filing is available at the SEC's website at www.SEC.gov

As disclosed in the Original Report, the Company recently identified unauthorized activity on certain of its information technology systems. Upon detection of the unauthorized activity, the Company took steps in an effort to contain, assess and remediate the incident. On December 20, 2023, the Company elected to isolate systems from the Internet. The Company has retained leading experts, worked with law enforcement and notified certain regulatory authorities. As of the date of this filing, the Company believes it has contained the incident. The Company is in the process of restoring access to its systems and resuming normal business operations. Though the incident is still under investigation, the Company believes the perpetrator of the activity accessed certain Company systems, exfiltrated data and encrypted data on certain non-production systems.

First American's ACI appraisal system, Charles Jones public records search, and the FraudGuard loan quality assurance platform are back online.

DataTree and DataTrace, First American’s title data and property records research tools are back online.

First American Home Warranty’s site has been restored for all service and sales needs.

FirstAm.com has been restored (with some limits to functionality). We will continue to post updates on this page as we return to normal business operations.

Our bank, First American Trust, continues to accept incoming wires, and all funds at First American Trust and our third-party partner banks remain secure.

First American has filed an update with the Securities and Exchange Commission. The filing is available at the SEC's website at www.SEC.gov(opens in a new tab/window)

First American Financial Corporation (the “Company”) recently identified unauthorized activity on certain of its information technology systems. Upon detection of the unauthorized activity, the Company took steps in an effort to contain, assess and remediate the incident. On December 20, 2023, the Company elected to isolate systems from the Internet. The Company is working diligently to restore those systems and resume normal operations as soon as possible, but cannot estimate the duration or extent of the disruption at this time. The Company has retained leading experts, is working with law enforcement and notified certain regulatory authorities. During the disruption, the Company's primary website may be inaccessible or inoperative.

First American’s email system has been taken offline. Any recipient of an email purporting to be from First American, First American Title or from FirstAm.com should be vigilant about cybersecurity risks and avoid clicking on unknown or suspect links.

First American has experienced a cybersecurity incident. In response, we have taken certain systems offline and are working to return to normal business operations as soon as possible.

Updates will be posted to this page.