April 27, 2017, Santa Ana, Calif.
First American Financial Corporation (NYSE: FAF), a leading global provider of title insurance, settlement services and risk solutions for real estate transactions, today announced financial results for the first quarter ended March 31, 2017.
Download the complete press release as a PDF
Current Quarter Highlights
- Total revenue of $1.3 billion, up 10 percent compared with last year
- Purchase revenues up 13 percent compared with last year
- Average revenue per order up 8 percent
- Closed orders per day up 4 percent
- Commercial revenues of $146.3 million, up 2 percent compared with last year
- Title Insurance and Services segment pretax margin of 8.2 percent
- Title Insurance and Services segment loss provision rate of 4.0 percent
- Specialty Insurance segment total revenues up 7 percent, with a pretax margin of 9.1 percent
- Debt-to-capital ratio of 19.3 percent as of March 31, 2017
Selected Financial Information
($ in millions, except per share data)
|
For the Three Months Ended March 31
|
|
|
2017
|
|
|
|
2016
|
|
Total revenue
|
$
|
1,317.0
|
|
|
$
|
1,201.7
|
|
Income before taxes
|
|
83.9
|
|
|
|
75.6
|
|
|
|
|
|
|
|
|
|
Net income
|
$
|
58.3
|
|
|
$
|
52.5
|
|
Net income per diluted share
|
|
0.52
|
|
|
|
0.47
|
|
Total revenue for the first quarter of 2017 was $1.3 billion, an increase of 10 percent relative to the first quarter of 2016. Net income in the current quarter was $58.3 million, or 52 cents per diluted share, compared with net income of $52.5 million, or 47 cents per diluted share, in the first quarter of 2016. Net realized investment losses in the current quarter were $0.1 million, compared with gains of $5.1 million, or 3 cents per diluted share, in the first quarter of last year. This quarter’s effective tax rate of 30.8 percent includes a benefit of $2.4 million, or 2 cents per diluted share, due to a new accounting requirement related to stock-based compensation. This compares to the first quarter of 2016 effective tax rate of 30.3 percent, which included favorable tax items totaling $3.8 million, or 3 cents per diluted share.
“The year is off to a good start, with total revenue up 10 percent,” said Dennis J. Gilmore, chief executive officer at First American Financial Corporation. “While refinance headwinds remain, our purchase business is performing well as we move into the spring selling season, with the average fee per file continuing to show strong growth. Conditions remain good in our commercial business, with revenues up 2 percent from last year. The market outlook, combined with our continued operating efficiency, positions us well for 2017.
“We reduced our title loss provision rate this quarter to 4.0 percent, which reflects the expected claim losses for the 2017 policy year. We lowered the rate in light of favorable economic conditions, the current strength of our reserves, our improved claims experience over the past few years, and process improvements in the company’s underwriting and claims practices.
“Lastly, given the importance of people to our business, I’m proud that the company was named on the Fortune 100 Best Companies to Work For® list for the second year in a row in 2017.”
Title Insurance and Services
($ in millions, except average revenue per order)
|
For the Three Months Ended
March 31
|
|
2017
|
|
2016
|
Total revenues
|
$ 1,202.9
|
|
$ 1,098.5
|
|
|
|
|
Income before taxes
|
$ 98.2
|
|
$ 87.7
|
Pretax margin
|
8.2%
|
|
8.0%
|
|
|
|
|
Direct open orders
|
259,600
|
|
302,900
|
Direct closed orders
|
191,300
|
|
193,100
|
|
|
|
|
U.S. Commercial
|
|
|
|
Total revenues
|
$ 146.3
|
|
$ 142.9
|
Open orders
|
31,400
|
|
31,800
|
Closed orders
Average revenue per order
|
19,200
$ 7,600
|
|
18,900
$ 7,600
|
Total revenues for the Title Insurance and Services segment during the first quarter were $1.2 billion, a 10 percent increase from the same quarter of 2016. Direct premiums and escrow fees were up 4 percent compared with the first quarter of 2016, driven by a 5 percent increase in the average revenue per direct title order that was partially offset by a 1 percent decline in the number of direct title orders closed. The growth in the average revenue per direct title order to $2,035 was primarily attributable to the shift in the order mix to higher-premium residential purchase and commercial transactions. Agent premiums were up 12 percent in the current quarter compared with last year, largely reflecting the normal reporting lag of approximately one quarter.
Information and other revenues were $180.0 million this quarter, an increase of $25.8 million, or 17 percent, compared with the same quarter of last year. This increase was driven by the impact of recent acquisitions.
Investment income was $26.6 million in the first quarter, up $1.7 million, or 7 percent, primarily due to an increase in interest income as a result of higher average invested balances in our debt securities portfolio. Net realized investment losses totaled $0.2 million in the current quarter, compared with gains of $3.0 million in the first quarter of 2016.
Personnel costs were $384.8 million in the first quarter, an increase of $29.8 million, or 8 percent, compared with the same quarter of 2016. This increase was driven by the impact of recent acquisitions, higher salary expense due to annual merit and other salary increases, and an increase in incentive compensation as a result of higher revenue and profitability. These increases were partially offset by lower temporary labor and overtime expense in the current quarter.
Other operating expenses were $183.3 million in the first quarter, up $17.8 million, or 11 percent, compared with the first quarter of 2016. The increase in expenses during the quarter was primarily attributable to recent acquisitions, as well as to lower expenses in 2016 resulting from the favorable impact of an insurance claim recovery.
The provision for policy losses and other claims was $39.9 million in the first quarter, or 4.0 percent of title premiums and escrow fees, compared with a 5.5 percent loss provision rate in the first quarter of 2016. The current quarter rate reflects an ultimate loss rate of 4.0 percent for the current policy year and no change in the loss reserve estimates for prior policy years.
Depreciation and amortization expense was $28.6 million in the first quarter, an increase of $7.5 million, or 35 percent, compared with the same period last year. The increase was primarily attributable to $3.4 million in amortization expense from internally developed software, including $2.0 million from the acceleration of amortization due to the shortened useful life of a software interface, and $3.3 million in purchased software licenses that were previously included in other operating expenses.
Pretax income for the Title Insurance and Services segment was $98.2 million in the first quarter, compared with $87.7 million in the first quarter of 2016. Pretax margin was 8.2 percent in the current quarter, compared with 8.0 percent last year.
Specialty Insurance
($ in millions)
|
For the Three Months Ended
March 31
|
|
2017
|
|
2016
|
Total revenues
|
$ 110.3
|
|
$ 103.0
|
|
|
|
|
Income before taxes
|
$ 10.0
|
|
$ 12.2
|
Pretax margin
|
9.1%
|
|
11.9%
|
Total revenues for the Specialty Insurance segment were $110.3 million in the first quarter of 2017, an increase of 7 percent compared with the first quarter of 2016. The increase in revenues was primarily driven by higher premiums earned in the home warranty business line. The loss ratio in the Specialty Insurance segment this quarter was 59.5 percent, compared with 57.8 percent in the first quarter last year. The loss ratio in the home warranty business improved this quarter, as operational improvements drove lower claim severity. However, substantially higher claim losses in the property and casualty business due to West Coast winter storm events led to the higher loss ratio for the segment overall. As a result, the pretax margin for the segment in the current quarter was 9.1 percent, compared with 11.9 percent in the first quarter of last year.
Pension Termination Update
The termination of the company’s pension plan is proceeding on schedule, with expected completion in the second quarter of 2017. Upon completion, the company expects to record a $159 million expense in the corporate segment. This expense will have a negligible impact on stockholders’ equity, since almost all of the loss is already reflected on the balance sheet. Upon final termination, the company expects an annual reduction of approximately $22 million in personnel expenses in the corporate segment, based on the level of these expenses in 2016.
Teleconference/Webcast
First American’s first quarter 2017 results will be discussed in more detail on Thursday, April 27, 2017, at 11 a.m. EDT, via teleconference. The toll-free dial-in number is 877-407-8293. Callers from outside the United States may dial +1-201-689-8349.
The live audio webcast of the call will be available on First American’s website at www.firstam.com/investor. An audio replay of the conference call will be available through May 11, 2017, by dialing 201-612-7415 and using the conference ID 13658887. An audio archive of the call will also be available on First American’s investor website.
About First American
First American Financial Corporation (NYSE: FAF) is a leading provider of title insurance, settlement services and risk solutions for real estate transactions that traces its heritage back to 1889. First American also provides title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust and investment advisory services. With total revenue of $5.6 billion in 2016, the company offers its products and services directly and through its agents throughout the United States and abroad. In 2016 and again in 2017, First American was named to the Fortune 100 Best Companies to Work For® list. More information about the company can be found at www.firstam.com
Website Disclosure
First American posts information of interest to investors at www.firstam.com/investor. This includes opened and closed title insurance order counts for its U.S. direct title insurance operations, which are posted approximately 10 to 12 days after the end of each month.
Forward-Looking Statements
Use of Non-GAAP Financial Measures
|
First American Financial Corporation |
Summary of Consolidated Financial Results and Selected Information |
(in thousands, except per share amounts and title orders) |
(unaudited) |
|
|
|
|
|
For the Three Months Ended
|
|
|
|
|
March 31 |
|
|
|
|
2017 |
|
|
|
2016 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Total revenue |
|
|
|
$ |
1,317,043 |
|
|
|
|
$ |
1,201,712 |
|
|
|
|
|
|
|
|
|
Income before income taxes |
|
|
|
$ |
83,880 |
|
|
|
|
$ |
75,592 |
Income tax expense |
|
|
|
|
25,811 |
|
|
|
|
|
22,920 |
Net income |
|
|
|
|
58,069 |
|
|
|
|
|
52,672 |
Less: Net (loss) income attributable to noncontrolling interests
|
|
|
|
|
(213 |
) |
|
|
|
|
171 |
Net income attributable to the Company |
|
|
|
$ |
58,282 |
|
|
|
|
$ |
52,501 |
|
|
|
|
|
|
|
|
|
Net income per share attributable to stockholders: |
|
|
|
|
|
|
|
|
Basic |
|
|
|
$ |
0.52 |
|
|
|
|
$ |
0.48 |
Diluted |
|
|
|
$ |
0.52 |
|
|
|
|
$ |
0.47 |
|
|
|
|
|
|
|
|
|
Cash dividends declared per share |
|
|
|
$ |
0.34 |
|
|
|
|
$ |
0.26 |
|
|
|
|
|
|
|
|
|
Weighted average common shares outstanding: |
|
|
|
|
|
|
|
|
Basic |
|
|
|
|
111,179 |
|
|
|
|
|
110,149 |
Diluted |
|
|
|
|
111,822 |
|
|
|
|
|
110,670 |
|
|
|
|
|
|
|
|
|
Selected Title Information
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Title orders opened (1) |
|
|
|
|
259,600 |
|
|
|
|
|
302,900 |
|
|
|
|
|
|
|
|
|
Title orders closed (1) |
|
|
|
|
191,300 |
|
|
|
|
|
193,100 |
|
|
|
|
|
|
|
|
|
Paid title claims |
|
|
|
$ |
51,008 |
|
|
|
|
$ |
56,690 |
|
(1) |
|
U.S. direct title insurance orders only. |
|
|
First American Financial Corporation |
Selected Balance Sheet Information |
(in thousands) |
(unaudited) |
|
|
|
|
|
March 31, |
|
|
|
December 31, |
|
|
|
|
2017 |
|
|
|
2016 |
|
|
|
|
|
|
|
|
|
Cash and cash equivalents |
|
|
|
$ |
1,047,467 |
|
|
|
$ |
1,006,138 |
Investment portfolio |
|
|
|
|
5,182,909 |
|
|
|
|
5,140,699 |
Goodwill and other intangible assets, net |
|
|
|
|
1,095,787 |
|
|
|
|
1,096,315 |
Total assets |
|
|
|
|
8,874,436 |
|
|
|
|
8,831,777 |
Reserve for claim losses |
|
|
|
|
1,013,465 |
|
|
|
|
1,025,863 |
Notes and contracts payable |
|
|
|
|
735,549 |
|
|
|
|
736,693 |
Total stockholders' equity |
|
|
|
$ |
3,072,462 |
|
|
|
$ |
3,008,179 |
|
|
First American Financial Corporation |
Segment Information |
(in thousands, unaudited) |
|
For the Three Months Ended |
|
|
|
|
|
|
|
Title |
|
|
|
Specialty |
|
|
|
Corporate |
March 31,2017
|
|
|
|
Consolidated
|
|
|
|
Insurance
|
|
|
|
Insurance
|
|
|
|
(incl. Elims.)
|
Revenues |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Direct premiums and escrow fees |
|
|
|
$ |
527,009 |
|
|
|
|
$ |
421,959 |
|
|
|
|
$ |
105,050 |
|
|
|
$ |
- |
|
Agent premiums |
|
|
|
|
574,582 |
|
|
|
|
|
574,582 |
|
|
|
|
|
- |
|
|
|
|
- |
|
Information and other |
|
|
|
|
182,509 |
|
|
|
|
|
180,035 |
|
|
|
|
|
2,739 |
|
|
|
|
(265 |
) |
Net investment income |
|
|
|
|
33,040 |
|
|
|
|
|
26,616 |
|
|
|
|
|
2,329 |
|
|
|
|
4,095 |
|
Net realized investment (losses) gains (1) |
|
|
|
|
(97 |
) |
|
|
|
|
(244 |
) |
|
|
|
|
147 |
|
|
|
|
- |
|
|
|
|
|
|
1,317,043 |
|
|
|
|
|
1,202,948 |
|
|
|
|
|
110,265 |
|
|
|
|
3,830 |
|
Expenses |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Personnel costs |
|
|
|
|
415,130 |
|
|
|
|
|
384,836 |
|
|
|
|
|
17,263 |
|
|
|
|
13,031 |
|
Premiums retained by agents |
|
|
|
|
453,926 |
|
|
|
|
|
453,926 |
|
|
|
|
|
- |
|
|
|
|
- |
|
Other operating expenses |
|
|
|
|
207,409 |
|
|
|
|
|
183,271 |
|
|
|
|
|
17,285 |
|
|
|
|
6,853 |
|
Provision for policy losses and other claims |
|
|
|
|
102,388 |
|
|
|
|
|
39,861 |
|
|
|
|
|
62,527 |
|
|
|
|
- |
|
Depreciation and amortization |
|
|
|
|
30,147 |
|
|
|
|
|
28,552 |
|
|
|
|
|
1,551 |
|
|
|
|
44 |
|
Premium taxes |
|
|
|
|
15,448 |
|
|
|
|
|
13,848 |
|
|
|
|
|
1,600 |
|
|
|
|
- |
|
Interest |
|
|
|
|
8,715 |
|
|
|
|
|
409 |
|
|
|
|
|
- |
|
|
|
|
8,306 |
|
|
|
|
|
|
1,233,163 |
|
|
|
|
|
1,104,703 |
|
|
|
|
|
100,226 |
|
|
|
|
28,234 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Income (loss) before income taxes |
|
|
|
$ |
83,880 |
|
|
|
|
$ |
98,245 |
|
|
|
|
$ |
10,039 |
|
|
|
$ |
(24,404 |
) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
For the Three Months Ended |
|
|
|
|
|
|
|
Title |
|
|
|
Specialty |
|
|
|
Corporate |
March 31,2016
|
|
|
|
Consolidated
|
|
|
|
Insurance
|
|
|
|
Insurance
|
|
|
|
(incl. Elims.)
|
Revenues |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Direct premiums and escrow fees |
|
|
|
$ |
501,914 |
|
|
|
|
$ |
404,039 |
|
|
|
|
$ |
97,875 |
|
|
|
$ |
- |
|
Agent premiums |
|
|
|
|
512,245 |
|
|
|
|
|
512,245 |
|
|
|
|
|
- |
|
|
|
|
- |
|
Information and other |
|
|
|
|
155,077 |
|
|
|
|
|
154,263 |
|
|
|
|
|
820 |
|
|
|
|
(6 |
) |
Net investment income |
|
|
|
|
27,370 |
|
|
|
|
|
24,926 |
|
|
|
|
|
2,236 |
|
|
|
|
208 |
|
Net realized investment gains (1) |
|
|
|
|
5,106 |
|
|
|
|
|
2,997 |
|
|
|
|
|
2,109 |
|
|
|
|
- |
|
|
|
|
|
|
1,201,712 |
|
|
|
|
|
1,098,470 |
|
|
|
|
|
103,040 |
|
|
|
|
202 |
|
Expenses |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Personnel costs |
|
|
|
|
382,712 |
|
|
|
|
|
355,080 |
|
|
|
|
|
16,779 |
|
|
|
|
10,853 |
|
Premiums retained by agents |
|
|
|
|
405,039 |
|
|
|
|
|
405,039 |
|
|
|
|
|
- |
|
|
|
|
- |
|
Other operating expenses |
|
|
|
|
186,675 |
|
|
|
|
|
165,498 |
|
|
|
|
|
14,752 |
|
|
|
|
6,425 |
|
Provision for policy losses and other claims |
|
|
|
|
107,098 |
|
|
|
|
|
50,516 |
|
|
|
|
|
56,582 |
|
|
|
|
- |
|
Depreciation and amortization |
|
|
|
|
22,420 |
|
|
|
|
|
21,076 |
|
|
|
|
|
1,248 |
|
|
|
|
96 |
|
Premium taxes |
|
|
|
|
14,377 |
|
|
|
|
|
12,941 |
|
|
|
|
|
1,436 |
|
|
|
|
- |
|
Interest |
|
|
|
|
7,799 |
|
|
|
|
|
645 |
|
|
|
|
|
- |
|
|
|
|
7,154 |
|
|
|
|
|
|
1,126,120 |
|
|
|
|
|
1,010,795 |
|
|
|
|
|
90,797 |
|
|
|
|
24,528 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Income (loss) before income taxes |
|
|
|
$ |
75,592 |
|
|
|
|
$ |
87,675 |
|
|
|
|
$ |
12,243 |
|
|
|
$ |
(24,326 |
) |
|
(1) |
|
Includes impairment losses recorded in earnings, except for impairments on investments accounted for under the equity method, which are recorded in net investment income. |
|
|
First American Financial Corporation |
Expense and Success Ratio Reconciliation |
Title Insurance and Services Segment |
($ in thousands, unaudited) |
|
|
|
|
|
|
For the Three Months Ended |
|
|
|
|
March 31 |
|
|
|
|
2017 |
|
|
|
2016 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Total revenues |
|
|
|
$ |
1,202,948 |
|
|
|
|
$ |
1,098,470 |
|
Less: Net realized investment (losses) gains |
|
|
|
|
(244 |
) |
|
|
|
|
2,997 |
|
Net investment income |
|
|
|
|
26,616 |
|
|
|
|
|
24,926 |
|
Premiums retained by agents |
|
|
|
|
453,926 |
|
|
|
|
|
405,039 |
|
Net operating revenues |
|
|
|
$ |
722,650 |
|
|
|
|
$ |
665,508 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Personnel and other operating expenses |
|
|
|
$ |
568,107 |
|
|
|
|
$ |
520,578 |
|
Ratio (% net operating revenues) |
|
|
|
|
78.6 |
% |
|
|
|
|
78.2 |
% |
Ratio (% total revenues) |
|
|
|
|
47.2 |
% |
|
|
|
|
47.4 |
% |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Change in net operating revenues |
|
|
|
$ |
57,142 |
|
|
|
|
|
Change in personnel and other operating expenses |
|
|
|
|
47,529 |
|
|
|
|
|
Success Ratio (1) |
|
|
|
|
83 |
% |
|
|
|
|
|
(1) |
|
Change in personnel and other operating expenses divided by change in net operating revenues. |
|
|
First American Financial Corporation |
Supplemental Direct Title Insurance Order Information (1) |
(unaudited) |
|
|
|
|
|
Q117 |
|
|
|
Q416 |
|
|
|
Q316 |
|
|
|
Q216 |
|
|
|
Q116 |
Open Orders per Day |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Purchase |
|
|
|
|
1,977 |
|
|
|
|
|
1,623 |
|
|
|
|
|
2,110 |
|
|
|
|
|
2,272 |
|
|
|
|
|
1,966 |
|
Refinance |
|
|
|
|
1,236 |
|
|
|
|
|
1,777 |
|
|
|
|
|
2,574 |
|
|
|
|
|
2,128 |
|
|
|
|
|
1,971 |
|
Refinance as % of residential orders |
|
|
|
|
38 |
% |
|
|
|
|
52 |
% |
|
|
|
|
55 |
% |
|
|
|
|
48 |
% |
|
|
|
|
50 |
% |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Commercial |
|
|
|
|
507 |
|
|
|
|
|
484 |
|
|
|
|
|
492 |
|
|
|
|
|
501 |
|
|
|
|
|
512 |
|
Default and other |
|
|
|
|
468 |
|
|
|
|
|
403 |
|
|
|
|
|
525 |
|
|
|
|
|
533 |
|
|
|
|
|
435 |
|
Total open orders per day |
|
|
|
|
4,187 |
|
|
|
|
|
4,287 |
|
|
|
|
|
5,702 |
|
|
|
|
|
5,434 |
|
|
|
|
|
4,885 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Closed Orders per Day |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Purchase |
|
|
|
|
1,298 |
|
|
|
|
|
1,504 |
|
|
|
|
|
1,645 |
|
|
|
|
|
1,667 |
|
|
|
|
|
1,248 |
|
Refinance |
|
|
|
|
1,030 |
|
|
|
|
|
1,758 |
|
|
|
|
|
1,714 |
|
|
|
|
|
1,428 |
|
|
|
|
|
1,206 |
|
Refinance as % of residential orders |
|
|
|
|
44 |
% |
|
|
|
|
54 |
% |
|
|
|
|
51 |
% |
|
|
|
|
46 |
% |
|
|
|
|
49 |
% |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Commercial |
|
|
|
|
310 |
|
|
|
|
|
340 |
|
|
|
|
|
318 |
|
|
|
|
|
310 |
|
|
|
|
|
305 |
|
Default and other |
|
|
|
|
448 |
|
|
|
|
|
475 |
|
|
|
|
|
518 |
|
|
|
|
|
410 |
|
|
|
|
|
356 |
|
Total closed orders per day |
|
|
|
|
3,085 |
|
|
|
|
|
4,076 |
|
|
|
|
|
4,194 |
|
|
|
|
|
3,816 |
|
|
|
|
|
3,115 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Average Revenue per Order (ARPO) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Purchase |
|
|
|
$ |
2,215 |
|
|
|
|
$ |
2,206 |
|
|
|
|
$ |
2,193 |
|
|
|
|
$ |
2,138 |
|
|
|
|
$ |
2,046 |
|
Refinance |
|
|
|
|
912 |
|
|
|
|
|
899 |
|
|
|
|
|
880 |
|
|
|
|
|
879 |
|
|
|
|
|
877 |
|
Commercial |
|
|
|
|
7,617 |
|
|
|
|
|
8,808 |
|
|
|
|
|
8,162 |
|
|
|
|
|
8,379 |
|
|
|
|
|
7,567 |
|
Default and other |
|
|
|
|
238 |
|
|
|
|
|
199 |
|
|
|
|
|
170 |
|
|
|
|
|
257 |
|
|
|
|
|
378 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Total ARPO |
|
|
|
$ |
2,035 |
|
|
|
|
$ |
1,958 |
|
|
|
|
$ |
1,859 |
|
|
|
|
$ |
1,972 |
|
|
|
|
$ |
1,943 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Business Days |
|
|
|
|
62 |
|
|
|
|
|
62 |
|
|
|
|
|
64 |
|
|
|
|
|
64 |
|
|
|
|
|
62 |
|
|
(1)
|
|
U.S. operations only. |
|
Totals may not add due to rounding. |
|